All/Broken Equipment/Fixing a Broken Printer

Phương pháp: Problem-Solution

  1. 01
    Acknowledge
  2. 02
    Restate Problem
  3. 03
    Solution
  4. 04
    Closing
  1. 01Hi, this is Alex calling you back about your message.
  2. 02I understand the printer in your office has stopped working.